Privacy policy

Privacy policy

Privacy Policy 

At Comfy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

📋 Information We Collect

When you interact with our website or place an order, we may collect the following information:

  • Full Name

  • Contact Number

  • Email Address

  • Shipping Address

  • Billing Details (if applicable)

  • Order and payment information

This information is collected only to process orders and provide customer support.

💳 Payment Information

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Credit / Debit Cards

  • Bank Transfer

  • JazzCash

  • Easypaisa

Please note:

  • We do not store your card or payment details

  • Payments are processed securely through authorized payment channels

📦 Use of Information

Your personal information is used for:

  • Order processing and delivery

  • Customer service and order updates

  • Returns, exchanges, or cancellations

  • Improving our services and customer experience

We do not sell, rent, or share your personal information with third parties, except where required to fulfill your order (such as delivery services).

🔒 Data Protection

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. Only authorized personnel have access to customer information.

🍪 Cookies

Our website may use cookies to enhance user experience and improve site functionality. You can manage or disable cookies through your browser settings.

🔄 Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions

  • Handle returns or exchanges

  • Meet legal or business requirements

📞 Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Phone: 0345-6777175
Email: comfy.by.buttfootwear@gmail.com
Address: Fatehgarh Agency Road, Near Ganjiawali, Sialkot, Pakistan

🔁 Policy Updates

Comfy reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.